Xerox Managed
Print Services (MPS) by Xeretec

Xeretec’s Xerox Managed Print Service (MPS) gives you control over your print environment through a blend of leading Xerox hardware, smart software, ongoing support, and local service. It helps reduce costs, boost productivity, improve security, and streamline document workflows.

Many Managed Print providers focus primarily on supplying devices and maintaining contracts. Xeretec takes a more strategic, assessment-led approach focused on continuous improvement. Rather than simply maintaining devices, we work closely with organisations to identify inefficiencies, improve workflows, strengthen security, and optimise long-term performance. Our recommendations are based on real usage data, operational requirements, and business goals — not sales targets.

You’ll get access to: Xeretec Pulse Reporting which integrates with Xerox Service Manager to deliver historical and live metrics (volumes, uptime, incidents, SLAs) for full transparency.

Xeretec’s UK-based helpdesk provides comprehensive support for all print technology, software, and solutions through a convenient one-stop model. In 2023, the helpdesk handled an average of 10,883 incidents per month, demonstrating its scale and experience. Calls are answered quickly, with an average response time of just 14 seconds, ensuring customers can access help without delay. 54% of issues are resolved remotely, helping to minimise disruption and keep operations running smoothly.

Cost savings up to 42% on total cost of ownership (TCO) are commonly achieved, helping organisations significantly reduce their print-related expenses. Devices within our managed fleet deliver exceptional reliability, with an average uptime of 99.6% and a 90.6% first-time fix rate, ensuring consistent performance and minimal disruption. Energy efficiency is also a key benefit, with many clients experiencing reductions in energy consumption up to 50%, supporting both cost savings and sustainability goals.

Print environments should be reviewed regularly to ensure they continue to align with operational needs, user behaviour, security requirements, and wider business objectives. At Xeretec, Managed Print is treated as an ongoing optimisation process rather than a one-time implementation. By continuously monitoring and assessing your print environment, we help organisations identify inefficiencies such as unnecessary printing, underused devices, excessive consumable usage, and inefficient workflows. This proactive approach helps reduce print volumes, consolidate inefficient device fleets, improve energy efficiency, minimise downtime and support costs, and provide greater visibility into print-related spend. Through smarter print management and continuous optimisation, many organisations achieve significant long-term cost savings while improving overall operational efficiency.

Contact Xeretec, and we’ll run a free print assessment for your environment. From there, we can show you a tailored ROI model (costs, savings, risks) and recommend optimal device and print management configurations.