Intelligent Automation Chatbots
Sophisticated chatbot automation in just a couple of clicks
What are Chatbots?
Our AI-powered, no-code, chatbot authoring platform that allows you to design, develop and deploy natural and rich interactions between employees, customers, partners and systems, through traditional text and voice conversations.
Chatbots can be used as a Universal gateway to interact with staff and customers via WhatsApp & traditional webchat. They’re also designed to work with other automation platforms e.g. UiPath and offer natural language capabilities out of the box as well as real-time translation capabilities.
Use cases
Healthcare
Instantly book appointments, monitor patient health status, send prescription notifications, manage billing, inventory and claims with AI-driven chatbots.
Retail
Use chatbots to enable an interactive customer experience while automating customised deals and product suggestions, live order updates, delivery tracking, payments, returns and more.
Insurance
Educate buyers about policies, help them compare plans, and provide 24/7 customer support during claims and renewals with Druid AI-driven chatbots.
Finance & Banking
Run customised lead-generation campaigns, collect customer feedback, and provide 24/7 customer service through a multi-channel conversational-AI experience.
Positive Outcomes
Save time & lower costs
Pass repetitive tasks to chatbots and allow people to focus on work that matters.
Enhance user experience
Provide a conversational AI layer for users' interaction with any enterprise system.
Improve quality
Eliminate user error and increase consistency through standardized processes.
Boost engagement
Make work easier and provide convenient communication channels where users spend time