The Pensord Group Case Study

Publish date: 24.10.21

Pensord is a multi-award winning print company specialising in the production of magazines, brochures and catalogues. With over 50 years’ experience, it is a trusted partner to many businesses with an impressive product offering including print and finishing, apps for tablet and mobile, digital editions and is one of the UK’s leading edge digital printing companies.

“It is always a difficult decision to move away from what you know and from machines that you believed to be the leaders but Xerox have certainly produced a premium product with the Iridesse” Karl Gater, Group Operations Director, Pensord Group

The Objectives

• To provide top quality digitally printed material at an affordable price
• A device that is reliable with great uptime figures
• A quick response to service calls

The Challenge

When Covid hit in 2020, Pensord realised it needed to adapt its business. Being a HP and Ricoh house, the obvious choice would have been to invest in either of these manufacturers, however Pensord opted for a Xerox® Iridesse™ Press from Xeretec.

The Xerox Iridesse Press

Karl Gater is delighted with the Xerox® Iridesse™, stating that “the quality is excellent with the first copy off being a match for anything produced lithographically which is incredible for a toner based digital engine and it runs basically any paper we throw at it from 70gsm part mechanical to 400gsm triple coated stocks.”

Why Xeretec

“Now that the machine has been running for a number of months this excellent service and support has not diminished, the Xeretec UK Helpdesk has been instrumental in delivering a personalised response to our service needs and our operators find it very helpful.”  Karl Gater, Group Operations Director, Pensord Group