Managed Print Services Search Consultancy Case Study
Managed print drives a simpler and more efficient workplace
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Publish date: 24.04.17
Search are an award-winning recruitment agency and proud to be a trusted recruitment partner to organisations across more than 20 industries. With 14 offices based across the UK and 500+ employees specialising in 24 industry sectors, they approached Xeretec to review their print fleet.
Download Case StudyThe Challenges
- Mixed brand fleet of 140 devices
- Ageing, costly and increasingly unreliable devices
- No insight into print overheads
- Multiple invoices and service contacts from various existing suppliers
The Objective
- To reduce the company’s print costs, its print fleet and to simplify the process for reporting and resolving any print related issues
The Solution
- A reduced fleet of 40 devices divided across 2 types of Xerox Multifunctional devices
- A new document workflow solution
- Support from our Xeretec Helpdesk
- One invoice
“From day one, the service from Xeretec has been superb, and that quality of service has been maintained throughout this relationship. Xeretec is always thinking about and proposing new ways of making our printing easier. It has proved to be proactive as well as highly efficient.” Mandy Bell, Director for Business Solutions. Search Consultancy
Positive outcomes
Cost
Visibility
Through intelligent reporting, Search Consultancy now has full visibility of print costs
Productivity
Gains
A new document workflow solution allows Search to quickly scan, store and distributed documents electronically
Experience
Improved
Device consolidation ensured a simplified and consistent end user experience for employees
Support
Superior
Supported by Xeretec’s helpdesk Search Consultancy now has one port of call for any support issues
Environment
Improved
A change in scanning workflow has helped to minimise negative impact on the environment.
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