What is Intelligent Automation?

Automation is helping organisations around the world become faster and more agile in the face of increased demand and rapidly changing environments, proving that if we work together we can adapt to extraordinary circumstances. 

Intelligent Automation allows anyone today to configure computer software, or a “robot” to emulate and integrate the actions of a human interacting within digital systems to execute a business process. Software robots utilise the user interface to capture data and manipulate applications just like humans do. They interpret, trigger responses and communicate with other systems in order to perform on a vast variety of repetitive tasks. Only substantially better: a software robot never sleeps and makes zero mistakes. 
With Intelligent Automation, businesses can automate mundane rules-based business processes, enabling businesses to devote more time to serving customers or to engage in other higher-value work. 
The typical benefits of Intelligent Automation include reduced cost; increased speed, accuracy, and consistency; improved quality and scalability of production. Automation can also provide extra security, especially for those working with sensitive data. 
The relative affordability of this approach arises from the fact that no IT new transformation or investment is required; instead, software robots simply leverage greater use out of existing IT assets. 

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100% accuracy and 24/7 productivity

A software robot never sleeps and makes zero mistakes.
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Spend more time on activities that have greater business value

70% of organisations say that Intelligent Automation releases employees from mundane tasks and helps them focus on more strategic and creative tasks

Increase efficiency by up to 80%

As many as 80% of your standard, rules-based processes can be automated using robots.
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32x faster process time

An automated process with Intelligent Automation can be 32 times faster than doing it manually

When to Use IA

Intelligent Automation can be used to automate processes that are: 

  • Repetitive 

  • Prone to error 

  • Rules based 

  • Involve digital data 

  • Time critical and seasonal







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Why Intelligent Automation?

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The benefits go beyond cost reduction and include: 

  • Decreased cycle times and improved throughput 

  • Flexibility and scalability 

  • Improved accuracy 

  • Improved employee morale – enables them to add more value 

  • Allows time to innovate and focus on customer satisfaction 

  • Detailed data capture 

UiPath Solution Overview & Highlights

  • UI Path interface is intuitive and integrated drag and drop visual toolset are extremely user friendly. It offers quick implementation of automated processes for both front and back office applications. 

  • UiPath offers a low cost of entry to automation. Flexible licensing model and low-cost of entry allow organisations to get started with an annual investment that equates to one attended robot and one studio license. 

  • UiPath offers AI-machine learning capabilities which integrate into and improve automation processes over time. 

  • UiPath is considered to have one of the fastest and most robust Intelligent Automation solutions in the industry today. It often is three to four times faster than alternative solutions as it enables robots to conduct selected real-time process adjustments based on the requirements of a particular task.  

  • It offers both attended and unattended automation and UiPath is preferred by organisations because they are not confined to the execution of one single task at any one time, as they are with other solutions.

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UiPath Key Features & Benefits

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1. Hosting Options: It can be hosted in cloud environments, on-prem or on virtual machines. 

2. Application Compatibility: compatible with a wide array of applications and platforms, which include both web and desktop applications. 

3. Centralised repository: aids in handling and managing all of an organisations’ robots simultaneously by users. 

4. Security: the UiPath Platform has been built with defence-grade security and auditing including role-based access control (RBAC), Encryption Everywhere, and Veracode certified code. 

5. Advanced screen scraping solutions: UiPath screen scraping solutions work with many application types and frameworks, such as .Net, Java, Flash, PDF, Legacy, SAP, with complete accuracy. 

6. Comprehensive tools for modelling business processes: UiPath Studio and StudioX offer automation excellence with the help of model business processes. 

7. Scalability: UiPath Automation Cloud for enterprise adds infinite scalability with greater capacity and compliance features – with the ability to get started instantly. It has a true multi-tenant software as a service (SaaS) architecture that enables the instant provisioning and scalability. 

Use cases

How organisations all over the world are using Intelligent Automation right now 

Manage the high volume of testing requests 
Automating the check-in process in the healthcare industry eliminates human error and allows digital paperwork to be processed quickly and accurately, ensuring faster service. 

Support the increased need in call centres 
Agents supported by Intelligent Automation are pulling customer data faster, ensuring a faster call triage process, faster routing to the appropriate agents, and reduced average call handling time. 

Process essential employee authorisations 
A Robot fills in government-mandated forms for companies that have to justify essential employee travel, reducing the processing time per employee to 10 seconds. 

Fill orders for necessities faster 
To meet the exponential increase in demand for certain items, one customer is now shipping directly from the manufacturing location to the customer. Robots process all orders and enter them into SAP to get the order to the manufacturing centre faster. 

Prepare and enable remote workforces 
Automating the process of registering new equipment for remote workers, as well as associating the equipment to the worker and creating new users for the VPN. 

Calculate unforeseen costs 
A robot checks the home broadband and 4G connectivity available in a given postcode and asks workers to provide details on their own home package, to help establish the percentage of workers currently set up for remote work and calculate the cost of upgrading network bandwidth for those who aren’t. 

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Contact Details


0800 074 8136 – England
01224 518 700 – Scotland
01 862 2976 – Ireland