Publish date: 24.09.17

As the largest operator of restaurants, pubs and bars in the UK, Mitchells & Butlers’ retail support centre in Birmingham is kept busy supporting well known high-street brands including All Bar One, Harvester, Toby Carvery, Browns and Vintage Inns, among others. Keeping information flowing efficiently between its 1,000 staff at its retail support centre and the 39,000 at its popular outlets, is a fleet of 29 new Xerox multifunction printers (MFP) supported by a Managed Print Service from Xeretec.

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New Print Devices At No Expense

A decision was made to replace Mitchells and Butlers former print fleet, with an important prerequisite that the new fleet would be procured without capital expenditure.

To ensure the right devices were selected, Xeretec took a ‘clean-sheet’ approach when reviewing Mitchells & Butlers’ current and future print needs. This print fleet assessment saw eleven print devices removed and responsibly disposed of by Xeretec, and 29 new Xerox devices installed.

Furthermore, through the managed print service, Xeretec was able to deliver on Mitchells & Butlers’ request that the fleet refresh would not incur any capital expenditure with the added benefit of a Follow Me solution to address security and accountability concerns.

“We had specific criteria for a print and managed print service provider. They needed to offer outstanding service, support, flexibility and provision of equipment, and great account management. Xeretec has continued to excel here.” Alex Riche, Facilities Contract Manager, Mitchells and Butlers